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Printware: A Trusted Source of Printing Accessories

From the Printware Blog on Tuesday 30th June 2015

At Printware we pride ourselves not just on providing a quality range of multifunction, inkjet and colour laser printers and print accessories, but also on our high level of customer service. This commitment to service is supported by regular positive reviews on the customer feedback website, Trustpilot.

For those who are unfamiliar with the site, Trustpilot was established in 2007 as a reputable online platform where those who used any company's services could leave positive or negative feedback regarding their experience. The site has grown considerably over the years and has become an invaluable tool for businesses and customers alike, allowing both members of the public and business owners to evaluate a company's reliability and trustworthiness effectively.

4 Key Elements of Service

Currently, Printware has an average rating of four stars from 263 reviews on the site, the most recent of which is this positive review from a longstanding client:

"Best Buy.

I have been dealing with Printware for some years. As a pro photographer, I have always found their prices to be highly competitive (I check regularly) and their cost per sheet for each printer is highly useful.

Their overall service is impeccable, and I always save pennies by going for standard delivery, and it mostly arrives next day - no matter how late I order. What you see is what you get."

Another 5-star review posted last month reads:

"Finally Real Customer Service

We are pleased to give a review of the service received from Printware.

 Their customer service was excellent and when choosing the right printer for our business we received very helpful advice giving comparative details on each type of printer, which was not based on encouraging us to purchase the most expensive machine.

They followed up with contact to ensure that the machine had been delivered safely and again to check that we were completely satisfied with our choice and to ensure we had no problems with its operation.

Finally, we have found a company who values their customers with real customer service and competitive prices."

Here at Printware we appreciate all feedback, both positive and negative. It allows us to view comments and suggestions from clients, and take any necessary steps to improve our services. So for those who have experienced our products and services first hand, we ask that you please leave a comment on our Trustpilot page; we appreciate you taking the time to review our services.

Whether you are looking for a brand new printer, thinking about upgrading an older model or you just need to stock up on printer cartridges, Printware will have what you need. Our full range of devices and products can be viewed on our website, but if you have any specific questions then please contact us today; our experienced and friendly team will help you any way they can.

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