Frequently Asked Questions
Have a burning question? Chances are someone might have asked your question before.
Here is a collection of frequently asked questions.
We have invested in the best available security for our credit/debit card secure server.
Invoice accounts are available for companies (subject to status) and all public sectors.
Delivery charges are genuine costs and should not be hidden! We only charge you once per purchase
even if we have to split the contents of your order.
Consumer Returns Policy
If for any reason you wish to return goods please make sure that you abide to our terms and
processes. We have tried to list them without the use of legal jargon.
Business Returns Policy
Business users have a seperate policy to consumers so we have listed them separately.
Please ensure that you operate within these terms when returning unwanted goods.
Printware has been in business since 1989 and we've learnt an awful lot since then.
We pride ourselves in being the largest independent printer specialist in the UK.
We comply with Waste Electrical and Electronic Equipment (WEEE) and Restriction On certain
Hazardous Substances in electronic and electrical equipment (ROHS) Directives.
Printware Terms and Conditions
Our terms and conditions of business have changed very little over the last 20 years which suggests that we
are doing something right! Here they are for your reference.
Maintenance Contract Terms & Conditions
If you want to read the finer details of who warrants the repairs on products bought from Printware
then this document is for your perusal.
Get in touch with us for whatever reason. Our postal address, telephone and fax numbers and email
addresses are all listed together with travel directions.
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