Making our mark since 1989
Established in 1989 Printware is the UK's largest independent laser printer reseller,
offering you the very best products and services in the business. We work closely with
renowned manufacturers in order to provide you with all the support, service and supplies
you need to keep your business printing.
Printware has grown rapidly since 1989, however, our biggest expansion took place in
late 2007 when we were acquired by The Danwood Group; one of the UK's largest independent
suppliers of total office solutions. We continue to run as an independent organisation
but are now wholly owned by The Danwood Group. This acquisition brings fantastic benefits
for our customers as we are now able to offer a full range of photocopiers and consumables.
With access to over 300 photocopier engineers we can also provide a full photocopier
service programme from trained technicians.
The Danwood Group has over thirty years experience of supplying tailor-made solution
packages to suit printing, faxing, copying or service needs. With an annual turnover
exceeding £250 million this acquisition is an exciting move for Printware. We now benefit
from a 100,000 sq. ft. distribution centre and a fleet of couriers to ensure customer
orders are fulfilled as efficiently as possible.
Currently working with more manufacturers than ever before, we are proud to bring you
our biggest selection of printers, copiers and consumables. Read on to find out why there
has never been a better time to work with Printware.
Why choose Printware?
- Independent advice and solutions on the best products to suit your needs
- Specialists in the printing industry since 1989
- One supplier for all your printing, installation, training, warranty and
Leading the way
Based in Portsmouth, Hampshire our purpose built call centre was opened in 2004 to
accommodate our expanding team of professionals. Our modern, open plan office forms a
convenient base for all of our staff. Our dedicated web team, telesales professionals
and customer care experts are provided with an ongoing, extensive training programme to
ensure that they deliver an exceptional service to every customer.
Featuring a sophisticated IT infrastructure, our new premises incorporate an impressive
demo suite which enables us to test drive the latest printer technology so that we
can offer you the best products in the industry. With a host of printers already on
display, contact us to see if we can arrange an in-house demo for you. You'll be
amazed by what we have to offer!
Plan of action
We know that every organisation's print needs are different, which is why from the
initial contact we will make a detailed analysis of your existing infrastructure. Based
on our findings we'll provide you with a unique plan, recommending which hardware and
software you need - with room for growth taken into account. Whatever we recommend, you
can rest assured we only install the very best products from well-known brands.
We then deliver, install and configure your new system to ensure seamless integration
from day one. If required, we can also provide ongoing support in the form of thorough
training for selected employees, plus you can choose from a wide variety of maintenance
contracts and warranties. And it doesn't end there, we'll keep an eye on your requirements
and recommend changes as and when you need them.
- Consultation and independent advice
- Cost saving recommendations
- Delivery, installation and configuration
- Training and support
- Technical Helpdesk
- Maintenance and Service Contracts
- Ongoing advice
Reliable printing at the touch of a button
How important is it for your organisation that every time someone presses 'print' it
works? And have you ever considered the amount of time and resources wasted and business
opportunities missed when a machine breaks down or someone simply forgets to order more toner?
At Printware we try to make sure you'll always be able to print reliably, by providing a
complete printing solution.
If you need a maintenance contract that will have you up and running again within an
hour of a breakdown, we have something to suit. Or if it's vital that you can print 24/7,
we can provide a cost-effective back-up system. And with today's technology, you can even
choose for us to remotely monitor your printers and automatically send consumables just
before they run out. We call it 'Printability' and you'll be amazed how much it can save you.
Slicing your printing costs
We promise to cut your printing costs by at least 25% from day one. (We said you'd be amazed.)
Printing is one of the biggest unmanaged costs in modern business, costing many companies
a staggering 5 to 15% of their annual turnover. And most organisations don't have a clue
how much they spend on printing in a year, or whether they're getting good value for money.
Whether it's waste, employee abuse, reliability, performance, or even a combination of them
all, we will pinpoint the problems and create an infrastructure that will slice the cost of
printing now, and help you control your future printing costs.
Read all about us
Our market-leading products and outstanding, friendly customer services have resulted in
respect and praise from both the IT industry and our customers.
- Highlighted by Hewlett Packard as one of their fastest growing accounts,
and 'one to watch'
- Selected as HP Preferred Partner 2008
- Awarded Xerox's Reseller of the Year and Supplies Reseller of the Year 2007
We're on hand to help
Whether you want a face-to-face meeting to discuss your detailed requirements, need
a friendly and knowledgeable voice at the end of a phone to deal with a technical query,
or you want to place an order in the middle of the night, you can with Printware.
We only employ the very best talent for our Customer Care Team who deal with technical
issues efficiently over the phone. And if you need an engineer, you'll find ours are trained
to the highest standard and will have your printer up and running in no time. We're even on
hand to help our customers meet the European Union WEEE directive concerning safe disposal
of old electrical items.
Helping your business grow
Give the 'printability' experts a call for independent advice and extensive knowledge on
a wide range of printers and consumables. Printware, a name you can trust.
Browse our website or call us on 023 9262 3300
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